How do tenants send us maintenance requests?

Invite them to the customer portal. It's quick to set up, and unlimited users come with the one plan, so every tenant can have a login. Once they're in, they send requests with photos, comment on jobs and see status as you work. Send the invite at move-in, and requests arrive in the right place from day one.

Can we report on open jobs by building or by client?

Yes. Filter the job board and exports by location or client, and export to Excel or PDF whenever you need a report. For a monthly client report, pull the same filtered export on the first of each month. Send it to each client with your service summary, and they see exactly what's open in their buildings.

facility maintenance software: Run every site from one board

Catalyces is maintenance software for facilities management teams running one building or many, in-house or on contract. It handles work orders, service requests from tenants and staff, preventive maintenance plans, a full asset history per location, and a customer portal so contract clients can see their own jobs.

Start your free trial See a typical day

Today’s jobsExample board

Leaking tap, 3rd floor restroomWO-3301 · Office tower, Floor 3Open
Quarterly fire extinguisher checkWO-3295 · Retail center, all unitsIn progress
Elevator inspection follow-upWO-3288 · Office tower, lobbyDone

HVAC systemsElevatorsFire safety equipmentPlumbing fixturesElectrical panels

Sound familiar?

The notes on every Facilities whiteboard.

Built for facilities management teams responsible for one site or a portfolio of them, whether you're in-house or a contractor managing several client buildings. Works for a facilities office of three or thirty.

Requests come in by phone, email and whoever walks past your desk.
No single view of every open job across your sites.
A client wants a report split out by building, not one big list.
Different teams use different spreadsheets for the same portfolio.

A typical day

Same work. Less chasing.

Here’s how an ordinary day goes once the jobs, machines and customers live in one place.

7:30 am
You open the board and sort jobs by building before the morning walk.
9:45 am
A tenant's request for a leaking tap lands in the queue. You assign it to whoever's already in that wing.
1:00 pm
A client asks for proof the fire extinguishers were checked last quarter. You pull the PM history for that site in a minute.
6:00 pm
The daily digest lands in your inbox, so you know what's still open before tomorrow.

How Catalyces helps Facilities teams

One board across every site

Every work order carries its location, so you filter by building, floor or client without juggling spreadsheets. Use the board, table or schedule view, whichever one your team actually reads.

Requests come in without the phone tag

Tenants and staff send requests through the customer portal, with photos attached. You accept, cancel or reopen them. Nothing gets lost in a hallway conversation.

Contract clients see their own jobs

Give each client a portal login that shows only their own jobs, equipment and locations. Or send a tracking link for a single job. They see the status without calling your office.

Choose who sees what

Custom roles decide who sees what, down to each module and action. You can limit a technician to their own jobs. Catalyces keeps a record of every change, with who made it and when.

What you can keep track of

HVAC systems
Elevators
Fire safety equipment
Plumbing fixtures
Electrical panels
Lighting
Doors and access control
Parking equipment

Add your own fields, like serial number or warranty date, to any of them.

The parts you’ll use most

Work ordersCreate, assign and track every job in one place.Customer portalLet customers check status without calling you.Preventive maintenanceSet a schedule once. Jobs appear on their own.

Questions

Facilities: fair questions, straight answers.

Still wondering about something?Call, text or write to us. A real person on the team will answer.+1 934-200-2385

Email hello@catalyces.com

Yes. A client's portal login only shows that client's own jobs, equipment and locations. They never see another client's work. You send each invite yourself, one client at a time.

Other trades it fits

HVAC & Refrigeration Generators & Power Restaurants & Kitchens Gyms & Fitness

You look after the machines. We’ll look after the paperwork.

Try it free for a week. No credit card. Your first job is about five minutes away.

Start your free trial See pricing