Maintenance software for Saudi equipment service teams
Catalyces is maintenance management software used by equipment service companies and in-house maintenance teams in Saudi Arabia. It runs work orders, assets, spare parts and quotations in one system, quotes in riyals with landed cost calculated, and gives customers a tracking link instead of a phone call.
Catalyces in Saudi Arabia, at a glance
| Quote currency | SAR (Saudi riyal) |
|---|---|
| VAT rate | 15% |
| Working week | Friday–Saturday weekend |
| Timezone | Arabia Standard Time (UTC+3) |
| Common locations | Riyadh, Jeddah, Dammam, Jubail, Yanbu, King Abdullah Port |
VAT at 15% — and a straight answer about ZATCA
Saudi VAT is 15%, three times the UAE rate, which changes what a quotation looks like and what a customer expects to see on it. Catalyces carries a configurable tax percentage per account, so Saudi quotes calculate at 15%. Being direct about the limit: Catalyces is not integrated with ZATCA or the Fatoora portal, does not generate the XML, cryptographic stamp or QR code that Phase 2 e-invoicing requires, and does not issue tax invoices at all. It produces quotations, purchase orders and job costs, which you export to the accounting system that carries your ZATCA obligation. If you need e-invoicing inside your maintenance tool, Catalyces is the wrong product and you should know that before you migrate.
Quote in riyals with the import cost built in
Spare parts for material-handling fleets in the Eastern Province and Riyadh are almost all imported, arriving through King Abdullah Port, Jeddah Islamic Port or Dammam. Catalyces prices each quotation line in SAR and calculates landed cost from the purchase currency: exchange rate, the 5% GCC common external tariff, clearing charges, international and local freight, then margin applied to true cost. This is the difference between a quote that looks profitable and a job that is.
A Friday–Saturday week, in Arabia Standard Time
Saudi Arabia runs a Friday–Saturday weekend and sits on Arabia Standard Time, UTC+3 — an hour behind the UAE and a different working week entirely. Every work order log, daily machine status entry and cost record is stamped in the account timezone, so labour and downtime reports group against the Saudi working week rather than a head-office one. Date format is set per account too, so documents print DD-MM-YYYY rather than the US ordering.
Execution for AMC contracts across industrial cities
Maintenance work in the Kingdom is contracted as an Annual Maintenance Contract, frequently across several sites — a fleet split between Jubail, Dammam and a Riyadh distribution centre under one commercial agreement. Catalyces models that with parent and sub-client hierarchies, so filtering by the parent rolls up every sub-site's assets and jobs. Technicians log hours against the specific machine, issue and return parts through a stores ledger, complete checklists and close with a signed service report. What it will not do is build the visit schedule for you.
Market context
The Saudi Arabia forklift rental market was valued at USD 131.3 million in 2025 and is projected to reach USD 178.2 million by 2030, a compound annual growth rate of 6.31%.
Source: Mordor Intelligence, Saudi Arabia Forklift Rental Market
What Catalyces does not do
Worth knowing before you migrate rather than after.
- No preventive-maintenance scheduling. Catalyces runs the jobs you raise; it will not generate a visit plan from a service interval, so AMC scheduling still lives in your calendar.
- The interface is English only. There is no Arabic UI and no right-to-left layout.
- No invoicing. Catalyces produces quotations, purchase orders and job costs, which you export to your accounting system.
- No native mobile app and no offline mode — it runs in the phone browser and needs a connection.
Catalyces is sold in the United States and across the Gulf. See the full product, or read the FAQ.