Stop paying per
technician to keep
your machines running.

Creating your account and raising your first work order takes about five minutes — there is nothing to install. Getting fully switched over usually takes 2-5 business days, because that is where importing your assets, clients and parts, setting up teams and permissions, and training your technicians actually happens. We help with the migration, so most teams run Catalyces alongside their spreadsheets for a week and then drop the spreadsheets.

Yes — and we do it with you rather than handing you an import wizard and wishing you luck. Send us your asset list, client list and parts catalogue as Excel or CSV and we map them into Catalyces during onboarding, including historical work orders where you have them. Inside the app, quotation line items can be imported straight from a spreadsheet whenever you need to.

No. Catalyces runs in the phone browser, so there is no app to install, nothing to update, and no app store in the way. A technician opens a link, sees the jobs assigned to them, and updates status, logs hours, adds notes and takes photos. Most are comfortable inside half an hour. Work logs capture location automatically, so there is one less field to fill in.

You retain full ownership of your data. Before cancellation, you can export all your information (work orders, assets, inventory, clients, reports) in standard formats (Excel, CSV, PDF). We provide a 30-day grace period after cancellation during which you can still access and export your data.

No — visibility is opt-in, one item at a time. A tracking link shows the job status and whichever work logs and documents you have individually marked as public. Parts used and actual start and finish dates are separate toggles you flip per work order. Your pricing, internal notes, inventory and every other client stay invisible, and you can switch a link off again at any moment.

Not today — Catalyces runs in the browser and needs a connection. We would rather tell you that now than after you have migrated. In practice technicians work over mobile data and the pages are light enough to load on a weak signal. Offline capture is on the roadmap; if your sites have genuinely no coverage, raise it with us before you commit.

Not directly yet — there is no public API or native QuickBooks or Xero connector today, and we would rather say so than let you discover it after migrating. What does work is export: work orders, quotations, purchase orders, inventory, assets and clients all come out as CSV, Excel or PDF, which covers most bookkeeping handoffs. An API is on the roadmap, so if it is a hard requirement, talk to us before you sign up.

Yes. Catalyces is sold across the United States and the Gulf, and every account sets its own currency, timezone and date format independently — so a team in Dubai or Riyadh sees DD-MM-YYYY dates, local time and AED or SAR on their documents while a team in Texas sees MM-DD-YYYY and dollars. Thirty currencies are supported, including USD, AED, SAR, GBP, EUR and INR. The quotation builder is genuinely useful if you import equipment or parts: it prices landed cost properly, with exchange rate, customs duty, clearing charges, international and local freight, and margin all calculated per line item rather than bolted on at the end. The interface is English only today. Subscription billing is in US dollars regardless of the currency you run your own quotes and reports in.

Every account is isolated at the database level and all traffic is encrypted in transit. Access inside your account is governed by roles you define yourself, down to the individual module and action, and you can restrict a technician to only the work orders assigned to them. Every create, update and delete is written to an immutable audit log with the user attached, so you can always answer who changed what. Your data is never sold or shared with third parties. We are not SOC 2 certified yet — if you need a security questionnaire completed, send it over and we will work through it.